Principal Business Intelligence Specialist

Role Overview

• Lead the Business Intelligence function at Jagex, setting high standards for reporting quality, consistency, usability, and governance.
• Own the roadmap for dashboards, reporting products, and management information used across commercial, finance, product, and operational teams.
• Translate business challenges into clear metrics, analytical frameworks, and reporting solutions that support better decision-making.
• Act as the senior point of contact for BI priorities, helping stakeholders define requirements and make informed trade-offs.
• Design and oversee scalable reporting solutions using Tableau and Periscope, backed by trusted data models in Snowflake.
• Establish KPI definitions, reporting standards, and validation processes that ensure teams operate from a single version of the truth.
• Identify inconsistencies, anomalies, and reporting risks, applying rigorous validation and quality control processes.
• Partner closely with Data Engineering to improve upstream data structures, transformation logic, and documentation.
• Drive improvements in reporting performance, data freshness, governance, and stakeholder confidence.
• Implement and champion best practices including GitHub-based workflows, peer review, release processes, and reporting standards.
• Prioritise work effectively across operational reporting, strategic insight initiatives, and business transformation projects.
• Build strong partnerships across Finance, Commercial, Product, Technology, and Data teams to ensure reporting delivers measurable business value.

Requirements

• Proven experience in being both a hands-on technical BI professional, and representing, translating and communicating business intelligence to inform decision-making and action,
• Deep hands-on expertise with Tableau and/or Periscope, including dashboard design, performance optimisation, and user experience.
• Strong experience working with Snowflake and modern analytical data models.
• Solid understanding of GitHub-based development workflows, version control, and release management.
• Excellent numerical and analytical skills, with a strong instinct for validation, reconciliation, and quality assurance.
• Exceptional attention to detail and a commitment to accuracy, consistency, and data integrity.
• Experience defining KPIs, executive reporting, and management information frameworks.
• Strong stakeholder management skills with the ability to work effectively across technical and non-technical teams.

Tech Stack

• Tableau

Benefits

• Private Healthcare, including Dental Plan.
• Minimum 6% Pension contributions.
• Employee Assistance Programme & onsite Counselling.
• Life Insurance.
• Discretionary annual performance bonus.
• Enhanced family leave policies from day 1.
• Flexible working hours.
• 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more!