Lead the Business Intelligence function at Jagex, setting high standards for reporting quality, consistency, usability, and governance.
Own the roadmap for dashboards, reporting products, and management information used across commercial, finance, product, and operational teams.
Translate business challenges into clear metrics, analytical frameworks, and reporting solutions that support better decision-making.
Act as the senior point of contact for BI priorities, helping stakeholders define requirements and make informed trade-offs.
Design and oversee scalable reporting solutions using Tableau and Periscope, backed by trusted data models in Snowflake.
Establish KPI definitions, reporting standards, and validation processes that ensure teams operate from a single version of the truth.
Identify inconsistencies, anomalies, and reporting risks, applying rigorous validation and quality control processes.
Partner closely with Data Engineering to improve upstream data structures, transformation logic, and documentation.
Drive improvements in reporting performance, data freshness, governance, and stakeholder confidence.
Implement and champion best practices including GitHub-based workflows, peer review, release processes, and reporting standards.
Prioritise work effectively across operational reporting, strategic insight initiatives, and business transformation projects.
Build strong partnerships across Finance, Commercial, Product, Technology, and Data teams to ensure reporting delivers measurable business value.
Requirements
Proven experience in being both a hands-on technical BI professional, and representing, translating and communicating business intelligence to inform decision-making and action,
Deep hands-on expertise with Tableau and/or Periscope, including dashboard design, performance optimisation, and user experience.
Strong experience working with Snowflake and modern analytical data models.
Solid understanding of GitHub-based development workflows, version control, and release management.
Excellent numerical and analytical skills, with a strong instinct for validation, reconciliation, and quality assurance.
Exceptional attention to detail and a commitment to accuracy, consistency, and data integrity.
Experience defining KPIs, executive reporting, and management information frameworks.
Strong stakeholder management skills with the ability to work effectively across technical and non-technical teams.