Key skills
CloudAIMachine Learning
About this role
Role Overview
- Build, test, and deploy automation, monitoring, and analysis solutions for agent workflows
- Support deployment and scaling of automated agent-based solutions across development and production environments
- Investigate technical, operational, and reliability issues during development and implementation
- Build and integrate software tools that improve system reliability, observability, and scalability
- Support setup of development and production environments, including deployment-related activities
- Develop best practices and methodologies for provisioning, configuration management, monitoring, and troubleshooting
- Collaborate with delivery teams to define and track service level indicators, service level objectives, SLAs, and error budgets
- Create and recommend process improvements that increase stability, efficiency, and operational readiness
- Contribute to the ongoing improvement of operational processes for automated agent workflows
Requirements
- 5+ years of experience with software/application development process, including productionizing and deployment
- 5+ years of experience with automation and provisioning of cloud environments
- 5+ years of experience with deploying, scaling, and monitoring machine learning applications in a production environment
- 5+ years of experience with troubleshooting, researching and resolving technical issues involving integrated systems
- Experience supporting AI-enabled systems, automated workflows, or AIOps capabilities (preferred)
- Experience with observability tools, monitoring frameworks, logging, or alerting solutions (preferred)
- Experience with configuration management, provisioning, or release/deployment processes (preferred)
- Experience improving reliability, scalability, or operational readiness of software platforms (preferred)
- Experience working with service level indicators, SLAs, or error budgets (preferred)
- Experience integrating tools and systems in enterprise environments (preferred)
- Experience with cloud platforms, automation tooling, or modern deployment practices (preferred)
- Strong analytical and problem-solving skills in fast-paced environments (preferred)
Tech Stack
- Cloud
Benefits
- Competitive base pay and variable compensation opportunities
- Health insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life and disability insurance programs
- Paid time off
- Unpaid time away from work