Own and manage the Enterprise Control Tower (ECT) and related digital supply resiliency tools
Lead day-to-day product execution, including backlog management, issue prioritization, enhancements, and new feature delivery
Partner closely with IT, third-party vendors, and internal analysts developing solutions in Power BI and related platforms
Drive supply risk management workflows, helping the business identify supplier health issues and systematically allocate parts to the highest operational need
Translate ambiguous supply challenges into clear, actionable product priorities
Coordinate with process owners and vertical partners to align product outcomes with enterprise supply objectives
Ensure product support requests are triaged and resolved in alignment with defined SLA processes
Report on product progress, adoption, and value realization to stakeholders and leadership
Lead change management efforts, ensuring users understand upcoming changes, timing, and business impact
Manage software change requests, including scope definition, impact assessment, risk, and acceptance criteria
Support User Acceptance Testing (UAT) and validation activities to ensure solutions meet real business needs

Bachelor’s degree in Engineering, Business, or related field; supply chain certifications are a plus
3+ years of experience managing the operational and business aspects of enterprise software products
Background in both software/IT and supply chain or operations
Hands‑on experience working with Power BI or analytics‑driven digital tools
Familiarity with Agile product delivery, sprint‑based execution, and backlog management
Experience using Azure DevOps for tracking work, prioritization, and delivery

Senior Digital Product Owner

Key skills