Provides a broad range of administrative and operational support to assigned managers and the mortgage team
Coordinates meetings, presentations, and travel arrangements
Composes correspondence and maintains documentation
Supports special projects as needed
Collects and interprets data to produce reports
Routinely utilizes Microsoft Office tools, including Excel and PowerPoint
Plays a key role in supporting recruiting and onboarding activities
Assists with candidate coordination, new hire processes, and related administrative tasks

High school diploma or equivalent
Typically two to four years of experience in administrative and support staff activities
Well-developed reading, writing and mathematical skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Demonstrated administrative and clerical skills
Ability to identify and resolve exceptions and to interpret data
Effective verbal and written communication and grammatical skills
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Proficiency in Microsoft Excel, including formatting, filtering, and use of formulas
Experience creating and delivering professional PowerPoint presentations
Strong organizational skills with the ability to prioritize tasks and proactively seek clarification when deadlines are unclear
Proven ability to manage multiple requests simultaneously while meeting established deadlines
Prior mortgage or banking industry experience a plus

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Mortgage Administrative Assistant

Key skills