Translate business needs into technical systems solutions and architectural roadmaps
Work on problems of diverse scope and complexity
Expert in 24/7 operations with high performing systems
Spearhead research, evaluation and deployment of AI and GenAI capabilities
Bridge traditional IT Operations with emerging AI technologies
Collaborate with Infrastructure and Cloud Operations teams to pilot and integrate AI/GenAI features
Lead research and evaluation of AI and GenAI tools for Infrastructure Operations
Develop and lead the strategic roadmap for AI adoption in Infrastructure Operations
Identify automation opportunities and implement AI-enhanced runbooks

Bachelor's in Computer Science, Artificial Intelligence, Healthcare Informatics, or a related field
10+ years in infrastructure operations or engineering
At least 3+ years of hands-on involvement in AI/ML or GenAI R&D
Deep understanding of large language models (LLMs), vector databases, retrieval-augmented generation (RAG), and model orchestration
Experience integrating AI/GenAI capabilities with infrastructure automation tools (Terraform, Ansible, Python, Bash)
Familiarity with healthcare systems and compliance frameworks (HIPAA, HITRUST)
Proficiency with observability and telemetry platforms and AI-driven monitoring
Strong problem-solving and experimentation mindset
Experience with Continuous Integration and Deployment Pipelines (i.e., Azure DevOps, Jenkins, Git, Git Hub)
Hands-on scripting experience using Terraform, Cloud Formation, PowerShell, Azure CLI, Python, JSON, Perl or Bash

Infrastructure Operations Lead – Cloud and AI GenAI Enablement

Key skills