Director, Product Development

Role Overview

• Define and execute the product vision for LanguageLine Solutions.
• Lead and inspire the Product Development team in envisioning and building world-class products.
• Advocate for customers and drive innovation on their behalf.
• Understand and translate market requirements with substantiated customer/market feedback.
• Anticipate the impact of the changing language access industry and regulatory environment.
• Collaborate with leadership and cross-functional product teams to form roadmaps in support of strategic plans and customer needs.
• Plan and prioritize product features and requirements from conceptual stages through product life cycles.
• Remove organizational and operational bottlenecks that impede product innovation.

Requirements

• Minimum 10 years’ experience leading Product Management, Product Development, or Product Engineering teams in a software-driven industry.
• Proven track record defining product vision and transforming that vision into market reality.
• Excellent critical thinking, analytical problem-solving and negotiating skills.
• Demonstrated strategic orientation pertaining to Product Placement, Marketing, R&D, and Vendor collaboration.
• Superior analytical and quantitative skills; experience using data and metrics to test theories, confirm assumptions, and measure success.
• Skillful at building consensus and making thoughtful, data-driven recommendations for key decisions including prioritization, scope, solution design, issue management, risk identification and mitigation.
• Excellent written and verbal communication skills.
• Comfortable speaking in front of a room full of industry or company executives, actively engaging with existing and prospective clients in discussions about product features and capabilities and diving deep into the details of a product requirement with a software or quality assurance engineer.
• Masterful at cross-functional communication to ensure all stakeholders have everything needed to collaborate effectively.
• Proven “radar” for recognizing when a given problem or solution needs additional guidance or knowledge and ability to seek out required information from experts throughout the organization.
• Strong experience delivering solutions that delight customers and stakeholders and deliver on the intended value proposition; similarly, experience with helping stakeholders understand when / why a given solution will not deliver the value / results envisioned.
• Excellent team building, mentoring, and leadership abilities.
• Proven ability to manage multiple activities in parallel and to deliver product features on time.
• Ability to see multiple solutions to problems and identify the optimal one for the situation.
• Must possess excellent business judgment and a practical, common-sense approach to getting things done.
• Bachelor’s degree in business, Computer Science, or a related field from an accredited college/university or equivalent business experience.

Benefits

• comprehensive benefits package including medical, dental, vision, and a 401(k) plan