Under direction of Senior Management, the Claim Manager is primary responsible for directing and overseeing claim supervisors
Grants authority for settlement and coverage decisions
Development and management of claim supervisors, including mentoring, coaching and training as needed
Assist in the operations of the claims department, including making recommendations and implementing organizational structure adequate for achieving the department's goals and objectives
Pro-actively monitoring, analyzing, and making recommendations for improvement of claims performance in all areas

Bachelor’s degree or equivalent work experience required
Eight plus years in property/casualty claims operations, including at least five-six years in claims supervision or management
California experience required, multi-state experience desired
Understanding of claims systems, reserving philosophies and extensive knowledge of organizational and structural aspects of automobile claims handling
Non-standard experience a plus

Claims Manager

Key skills