Serve as the primary technology liaison between different Engineering pillars and assigned line(s) of business
Understand the LOB’s strategy, processes, regulatory landscape, and technology pain points to guide technical decisions
Partner with CIO/business unit leadership and product owners to develop roadmaps and technology enablement strategies
Act as a technical advocate and escalation point for service delivery, incident management, and change coordination
Translate business requirements into technical specifications and collaborate with different engineering departments
Monitor and report on service performance, compliance adherence, and project status specific to the line of business CIO
Ensure that all implemented solutions follow enterprise security, risk, and compliance frameworks
Support digital transformation initiatives, cloud migrations, or FinTech integrations relevant to the CIO business domain
Conduct regular health checks and CIO business reviews with stakeholders
Coordinate cross-functional engineering teams, including vendors and third-party service providers

Bachelor's degree in Computer Science, Information Systems, Business, or related field (Master’s preferred)
5+ years of experience in technical account management, enterprise IT consulting, or solution delivery in the financial services industry
Deep understanding of the financial services domain and one or more LOBs
Strong knowledge of enterprise IT architecture, software development lifecycle, data management, cloud platforms (Azure, AWS, GCP), and cybersecurity practices
Proven ability to communicate complex technical concepts to non-technical stakeholders
Experience managing service-level agreements (SLAs), vendor relationships, and IT compliance standards
Strong project management and problem-solving skills, with the ability to influence without direct authority

Engineering Technical Account Manager – Cloud

Key skills