Key skills
SaaSSalesforceCRMCommunicationCollaborationRemote WorkCustomer SuccessAccount ManagementSales
About this role
Role Overview
- Own upsell and cross-sell opportunities across existing customers.
- Identify growth opportunities based on customer needs and product usage.
- Conduct business reviews and support account growth planning.
- Maintain accurate pipeline, forecasting, and CRM data in Salesforce.
- Collaborate with Customer Success and internal teams to execute expansion opportunities.
- Build strong relationships with customer stakeholders.
Requirements
- 1+ years of experience in SaaS sales or account management
- Experience working with customer accounts and identifying revenue opportunities
- Familiarity with CRM tools (e.g., Salesforce)
- Strong communication and relationship-building
- Adaptability, organization, and a customer-first
- Healthcare foodservice or senior living experience (nice to have)
Benefits
- Unlimited paid time off – we trust our employees to create balance
- Retirement savings support – RRSP/401(k) matching at 100% up to 3%
- Health benefits – medical, dental, vision, life & disability insurance, and paid parental leave starting day one
- Hybrid flexibility – balance in-person collaboration with remote work
- Work-life balance – 90%+ of employees feel supported by their leaders
- Equity program participation – share in MealSuite’s growth
- Career development opportunities – we support your long-term goals
- Purpose-driven work – our mission aligns with the values of 90%+ of employees