Provide critical operational leadership to a company and a portfolio of companies within a growing software vertical
Own the long-range, annual, and quarterly financial and non-financial goals
Develop and communicate a clear vision of goals and objectives, strategies, and philosophies about growth, revenue generation, profitability, and customer care
Manage day-to-day operations, including sales performance, opportunity management, forecasting, R&D capacity, and customer support
Drive revenue growth, working with the sales team to identify new opportunities and execute growth strategies including cross/upsell and entering adjacent markets
Develop and implement best in class sales operations and sales infrastructure to enable effective scale and ensure process discipline
Execute an effective, long-term customer success program for clients
Ensure clear product roadmaps are established, followed, and adapted to meet market needs
Track Product Manager prioritization of R&D tasks, ensuring they are entered into the corporate system and executed by software developers
Drive P&L, ROI, EBITDA, rule of 40 and ARR/IRR performance of businesses and ensure companies are meeting organizational objectives
Requirements
Proven experience in senior leadership roles within the software or technology sector
Strong skills in developing and executing strategic business plans across multiple functions
Demonstrated success in driving revenue growth and market expansion
Hands-on approach to managing daily operations and improving operational excellence
Exceptional leadership with the ability to inspire and manage cross-functional teams
Results-oriented with a focus on achieving targets and continuous improvement
Strong commitment to customer success and care
Excellent communication and interpersonal skills for influencing stakeholders
Innovative, proactive, and adaptable with a collaborative mindset