Review and correction of mobile and ATM deposited images for purposes of fraud prevention and determination of funds availability for account owners.
Review 130-160 deposits per day.
Contribute to a team that is responsible for approving approximately 40,000 deposits.
Reject approximately 300 fraudulent deposits in high-risk channels monthly.
Place holds as necessary on accounts to protect the bank and account owner from loss or further loss.
Identify possible fraudulent items and process complex exception items with minimum supervision.
Investigate and research duplicate deposits made in Branch, ATM, or mobile deposit.
Facilitate the resolution of Tier 2 support requests within established Service Level Agreements.

High School Diploma.
A minimum of two years of banking and teller experience is required.
Proficient with general office machines, PC experience, and programs to include Microsoft Office Excel, Outlook, Teams, and other software that might be utilized in the department.
Ability to follow documented procedures.
Check processing, UCC, Check 21, Regulation CC knowledge.
Strong analytical and account research skills are required.
Must be exceptionally self-motivated and able to work in a rapidly changing and fast-paced environment.
Must have excellent communication, organizational, problem solving and time management skills.
Ability to work well under pressure, maintaining composure and meeting deadlines.
Work as a team with co-workers to ensure all functions are completed timely and correctly.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
New Employee Orientation
Two-week on-the-job training
Annual compliance training and ongoing check education and training.
Telecommuting roles must have a secure home office environment.

Deposit Ops Virtual Review Specialist

Key skills