Competitive Intelligence Analyst

Role Overview

• Appropriately scope, research, and prepare competitive intelligence reports and analysis in response to specific target opportunities
• Conduct Competitive Intelligence research on law firms, industries, clients, and market trends
• Develop Intelligence Briefs (Company Level) and Industry Briefs (Market/Industry Level) by researching individual companies and markets/industries then synthesizing results into summary form, including: company overview and areas of opportunities, industry overview and trends, key contacts and market segments, prospect lists by industry, transactions lists
• Demonstrate ability to transform complex data into actionable business insights through the analysis of large datasets and the effective use of data analytics tools such as Excel and Power BI
• Apply AI-powered research and business intelligence tools to strengthen research capabilities and identify emerging trends and opportunities
• Locate market information for development of client and target lists
• Exercise judgment and accountability in meetings or communicating effectively around deadlines
• Perform highly reliable quantitative and qualitative analysis, projections and plans, presenting interpretations and recommendations to senior management
• In collaboration with senior information professionals, develop strategic advice on how best to leverage internal and external resources to address challenges faced by the firm and its attorneys
• Proactively track Holland & Knight's competitive position in geographic locations, industries and practices
• Develop an understanding of each section and practice group’s targets, needs, and goals; assisting with materials and information to help shape plans and competitive positioning
• Grow individual subject matter expertise (SME) in the legal competitive intelligence field, maintaining some knowledge of trends and industry developments
• Establish and maintain an understanding of the information needs, workflow, and preferences of users and stakeholders in order to support and improve ease of access to information
• Attend research training, legal vendor training, knowledge sharing sessions, and other continuing education toward maintaining highest quality service output
• Support the firm's information resource stewardship; complying with all information security, privacy, confidentiality and licensing requirements while educating all users on the same
• Expected to maintain a regular and predictable work schedule and full attention to and engagement in work activities on behalf of the firm during business hours unless otherwise approved or required by applicable law
• Special projects and duties as assigned

Requirements

• Minimum of 2 years legal, corporate, or industry research experience; library professional or library paraprofessional experience; or professional services marketing experience required; preferably in a law firm setting or equivalent
• Intermediate understanding of legal systems and concepts, with an awareness of the legal industry and current trends
• Intermediate knowledge of research methods and competencies, including awareness of efficient and cost-effective research strategies as well as basic understanding of economic and business indicators
• Ability to apply research plans, engage in reference interviews, review information, logically organize information, and integrate findings into work product
• Critical evaluation skills, including the ability to answer reference questions; identify relevant legal authority and information sources; assess the credibility, currency, and validity of information; as well as explain thought process and scope of research in solutions
• Knowledge and expertise preferred with tools such as S&P Capital IQ, Pitchbook, Westlaw, and Lexis
• Familiarity with AI Productivity tools such as: Microsoft CoPilot, and Harvey
• Some familiarity with APIs and data visualization

Benefits

• comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners
• life and AD&D insurance
• short and long term disability insurance
• tax-advantaged accounts for health care expenses, including FSAs and HSAs
• FSAs for dependent care
• health advocacy services
• behavioral health and counseling resources for all family members
• 401(k)
• profit sharing
• backup dependent care
• senior care planning support
• resources for individuals with development disabilities and their caregivers
• paid holidays and other paid time off, including paid leave for new parents