End-to-End File Management: Taking full responsibility for a diverse residential caseload from file opening to post-completion.
Expert Legal Advisory: Providing clients with clear, bespoke legal advice tailored to their specific transaction.
Strategic Problem Solving: Dealing with complex legal enquiries by researching previous cases and relevant laws.
Proactive Stakeholder Management: Acting as the central point of communication between "other side" solicitors, mortgage lenders, brokers, and local authorities.
Financial Integrity: Ensuring all files are billed accurately with appropriate fees.
Compliance Excellence: Maintaining total compliance with the Solicitors Regulation Authority (SRA) Rules at all times.
Mentorship & Leadership: Providing essential supervision, coaching, and support to Paralegals.
Digital Innovation: Optimising the client experience by leveraging industry-leading case management systems and property technology.
Requirements
Proven Experience: At least 1 year of experience managing a full residential portfolio from start to finish.
Technical Expertise: Ideally, experience in New Build and Shared Ownership transactions.
Resilience: The ability to thrive under pressure and meet deadlines without compromising on accuracy.
Client Focus: A natural empathy for the home-moving process and a drive to deliver 5-star service.
Commercial Mindset: An analytical approach to problem-solving and an interest in the evolving property landscape.