Behavioral Health Case Manager II

Role Overview

• Responds to more complex cases and account-specific requests
• Uses appropriate screening criteria knowledge and clinical judgment to assess member needs
• Conducts assessments to identify individual needs and develops specific care plans
• Monitors and evaluates effectiveness of care plans and modifies plans as needed
• Supports member access to appropriate quality and cost-effective care
• Coordinates with internal and external resources to meet identified member needs
• Serves as a resource to other BH Case Managers
• Participates in cross-functional teams, projects, and initiatives

Requirements

• Requires MA/MS in social work counseling or a related behavioral health field, or a degree in nursing
• minimum of 3 years of clinical experience in social work counseling with a broad range of experience with complex psychiatric and substance abuse treatment
• Current active unrestricted license such as RN, LCSW, LMHC, LICSW, LPC, LMFT, LMSW, or Clinical Psychologist
• Previous experience in case management and telephonic and/or in-person coaching with members
• Managed care experience required
• Experience with serious mental illness and/or substance abuse disorder is strongly preferred

Benefits

• comprehensive benefits package
• incentive and recognition programs
• equity stock purchase
• 401k contribution
• merit increases
• paid holidays
• Paid Time Off
• medical benefits
• dental benefits
• vision benefits
• short and long term disability benefits
• wellness programs
• financial education resources