Business Systems Analyst

Role Overview

• Elicit, document, and validate business requirements and process flows for revenue accounting and reporting
• Translate requirements into scalable Zuora Revenue configuration
• Provide solution options, estimates, and delivery plans, and work with cross-functional stakeholders
• Partner with Finance, Business Operations, and upstream system teams to ensure accurate end-to-end data flow into Zuora Revenue
• Use AI tools responsibly to improve productivity and quality
• Support design and delivery of integrations and data loads
• Promote continuous improvement across the team
• Create and execute test scenarios (SIT/UAT)
• Provide day-to-day operational support for Zuora Revenue
• Produce and maintain high-quality documentation

Requirements

• 6-8 years of experience as a Business Systems Analyst / Functional Analyst configuring and supporting Zuora Revenue or a comparable revenue recognition system
• Understanding of revenue recognition concepts (e.g. ASC 606 / IFRS 15)
• Understanding of Zuora Revenue configuration including revenue rules and templates, SSP inputs, allocation logic, accounting setups, and reporting outputs
• Hands-on experience gathering requirements, writing user stories/acceptance criteria, and translating them into Zuora Revenue configuration and/or detailed functional specifications
• Practical experience using AI tools as part of daily work (e.g. Zuora’s AI/LLM capabilities and Microsoft Copilot)
• Proactive team mindset and ability to handle time-sensitive, business-critical operational issues
• Strong analytical skills: comfortable working with data extracts, error reports, and reconciliations to diagnose issues and propose fixes
• Experience working with upstream/downstream integrations and data feeds (e.g. Zuora Billing, Salesforce, SAP/GL)
• Testing experience across the delivery lifecycle (SIT/UAT)
• Clear written and verbal communication skills

Benefits

• Sophos operates a remote-first working model
• We innovate and create, all of which are accompanied by a great sense of fun and team spirit
• Employee-led diversity and inclusion networks that build community and provide education and advocacy
• Annual charity and fundraising initiatives and volunteer days for employees to support local communities
• Global employee sustainability initiatives to reduce our environmental footprint
• Global fitness and trivia competitions to keep our bodies and minds sharp
• Global wellbeing days for employees to relax and recharge
• Monthly wellbeing webinars and training to support employee health and wellbeing