Implementation partner: You are the primary contact for our customers on all technical questions related to implementing our solutions.
Partner management: You maintain and coordinate communication with our DMS partners and exchanges at a technical level.
Interface to the dev unit: You manage communication with our developers via Jira, support product development, and ensure that requirements are implemented precisely.
2nd level & documentation: You resolve complex technical support inquiries and keep our processes recorded in clear technical documentation.

Technical understanding: You have experience supporting interfaces and IT infrastructures and enjoy diving deep into technical processes.
Consulting skills: You can confidently guide clients through implementation processes and explain complex issues clearly.
Structure & tool expertise: You are proficient with Jira and accustomed to documenting projects in a structured way.
Solution orientation: You think proactively and enjoy providing product development with practical feedback from the field.

Hybrid work: Flexibility is not a buzzword here — work where you perform best.
Responsibility: You actively shape the technical collaboration with our key partners.
Modern environment: A workplace that relies on modern tools and efficient processes.
Stability & dynamism: Your role within an established, fast-growing company — we offer security and plenty of room for development.

System Consultant

Key skills