Manager, Practice Operations

Role Overview

• Leads and manages the operations of assigned practices to ensure successful practice operations
• Ensures operational readiness for clinical and administrative operations
• Manages practice operations, workflow execution, employee collaboration and overall patient experience
• Partners with other organizational functions to coordinate and facilitate effective practice operations
• Maintains strong collaboration and connectivity with Access Center operations
• Serves as point of escalation and addresses critical operational, technological, patient, and employee issues
• Achieves expected practice financial performance through judicious expense management
• Utilizes organizational tools to monitor practice performance and develops/implements improvement strategies

Requirements

• Bachelor’s Degree in health, business, or related field preferred
• Minimum of 2+ years of medical office or practice operations experience, including at least 1 year in a healthcare setting
• Experience managing or supporting daily operations such as staffing coordination, scheduling, patient access, workflow management, and regulatory compliance
• Demonstrated ability to supervise staff, support performance management, and maintain service and quality standards
• Strong business acumen
• Skilled in all forms of communication
• Quality focused

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Professional development