About this role

At OM Bank, define, develop, and maintain end-to-end technology solutions.
Enable customer journeys (acquisition, onboarding, servicing, engagement) and banking operations.
Translate strategy and requirements into scalable, secure architectures across channels.
Ensure robustness, resilience, security, and reliability in channel designs.
Collaborate with cross-functional teams to ensure alignment and reuse.
Stay abreast of emerging technologies and drive innovation in customer experience.

Minimum 8–10 years in solution or domain architecture, with a focus on Customer and Service Operations.
Proven experience as a Salesforce Architect with a strong understanding of best practices
Proven experience in designing and implementing web and mobile banking platforms.
Strong understanding of API-led integration, cloud-native architectures, and CI/CD pipelines.
Experience with customer identity and access management (CIAM), UX/UI frameworks, and mobile SDKs.
Experience with container orchestration (EKS/GKE), service mesh (Istio/Linkerd), observability (Datadog/Grafana), and security scanning (Snyk/Twistlock)
Bachelor’s or Postgraduate Degree in Computer Science, Information Systems, or related field.
TOGAF or equivalent architecture certification.
AWS/GCP/Azure certifications advantageous.

Domain Architect – Customer and Operations

Key skills