Senior Director, Facilities Operations

Role Overview

• Lead Facilities Operations at Enterprise Scale
• Provide strategic and operational leadership for facilities operations, maintenance, administrative services, site services, and related support functions across Blue Origin locations
• Lead a distributed team of regional and functional leaders, including Directors, Senior Managers, facilities professionals, maintenance personnel, and site support teams
• Partner with senior leaders across manufacturing, launch, test, engineering, real estate, construction, security, and corporate functions to align facilities priorities with business needs
• Assess the current operating model and identify opportunities to improve service delivery, reliability, accountability, and scalability—building on what works and evolving what doesn't
• Establish FMSO as a trusted, high-performing business partner that enables site readiness, operational continuity, and mission execution
• Build and Sustain a Data-Driven Operating Model
• Lead preventive, corrective, and predictive maintenance programs across the enterprise portfolio
• Strengthen the use of data, dashboards, KPIs, and reporting to improve visibility into performance, cost, capacity, risk, and resource needs
• Develop structured, data-backed business cases for staffing, capital investment, maintenance priorities, and operational improvements
• Establish common standards and processes where needed while accounting for site-specific operating requirements
• Use metrics and trend data to identify emerging risks and address issues before they disrupt operations
• Drive Operational Excellence Across the Portfolio
• Own facilities and maintenance performance across all sites, with accountability for safety, reliability, compliance, cost management, and service quality
• Lead annual planning for maintenance, overhead, and capital budgets; manage expenditures and provide clear financial analysis
• Ensure compliance with applicable environmental, regulatory, safety, and operational requirements, including those related to government-regulated land and specialty systems
• Oversee complex facilities infrastructure, including HVAC, electrical distribution, substations, plumbing, piping, fuel systems, hazardous fluids, potable water, and other critical systems
• Manage a large, leased facilities portfolio, including landlord relationships, lease obligations, service expectations, and site-specific constraints
• Support operational readiness in a 24/7 environment, including emergency response, urgent repairs, and business continuity
• Champion a strong safety culture and ensure safe work practices are understood, reinforced, and continuously improved
• Develop a High-Performing Organization
• Lead, develop, and retain a geographically distributed team of 100+ employees and leaders
• Assess organizational capability against current and future business needs; identify talent gaps, succession needs, and development priorities
• Build leadership depth across regions and functions through clear expectations, coaching, accountability, and performance management
• Foster a culture of ownership, urgency, continuous improvement, and practical problem-solving
• Attract and retain technically strong facilities and maintenance talent in a competitive market
• Execute the Strategic Vision
• Translate enterprise facilities priorities into clear roadmaps, operating plans, milestones, and resource requirements
• Partner with Real Estate, Construction, Engineering, and business leaders on site strategy, growth planning, capital projects, and long-range facility needs
• Lead or support major design/build, construction, and infrastructure projects, including contractor engagement and coordination with permitting authorities
• Advance the team's use of modern facilities tools, including CMMS, IWMS, and other platforms that improve reliability, planning, and decision-making
• Balance strategic planning with hands-on operational leadership when complex or urgent situations require direct engagement

Requirements

• 12+ years of progressive leadership experience in facilities management and maintenance operations.
• Experience leading facilities for large-scale manufacturing, aerospace, defense, industrial operations, or similarly complex technical environments
• Demonstrated experience leading large, multi-site facilities or operations teams across a geographically distributed portfolio
• Experience managing leased facilities portfolios at scale, including landlord relationships, service expectations, and site-level constraints
• Technical depth in core facilities systems, including HVAC, electrical distribution, substations/power infrastructure, plumbing, piping, and specialty fluid systems
• Ability to evaluate technical recommendations, ask informed questions, assess tradeoffs, and maintain credibility with engineers, technicians, and skilled trades
• Experience building and sustaining data-driven operating models, including metrics, dashboards, reporting systems, performance frameworks, and accountability mechanisms
• Strong executive presence with the ability to communicate clearly, build trust with senior leaders, and represent the function effectively at the enterprise level
• Demonstrated ability to assess organizations, develop talent, improve team performance, and build scalable leadership capability
• Strong business acumen, including experience developing and managing complex operating budgets, maintenance budgets, and capital plans
• Ability to operate as both a strategic leader and an engaged operational partner in a fast-paced, technically complex environment
• Excellent written and verbal communication skills, with the ability to translate technical and operational complexity into clear recommendations for executive audiences
• BS degree in Engineering, Facilities Management, Construction Management, or equivalent experience.

Benefits

• Medical, dental, vision, basic and supplemental life insurance
• Paid parental leave
• Short and long-term disability
• 401(k) with a company match of up to 5%
• Education Support Program
• Stock Options for all regular employees (working at least 20 hours/week)
• Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.
• Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion. Bonus amounts and eligibility are not guaranteed and subject to change and cancellation.