Manager – Living Learning Communities

Role Overview

• Responsible for supporting and managing the operations and programs of all Living‑Learning Communities within Residence Life.
• Provides leadership for LLC operations, partner coordination, student leader support, and assessment efforts that enhance student engagement, belonging, and learning within residential communities.
• Serves as the operational lead for the LLC program during the year and partners with internal and external stakeholders to ensure consistent, high‑quality living‑learning experiences for students.
• Reports to the Director of Residential Partnerships and Leadership Programs and provides supervision and functional leadership related to the LLC program.
• Serves as a resource for LLC partners once communities are established.
• Works with the Director to establish annual goals, assessment plans, and reporting processes for the LLC program.
• Maintains visibility within LLCs by attending programs and events, including evenings and weekends.
• Collaborates with Occupancy Management and Residence Life operations staff to support space planning and student assignments for LLCs.
• Maintains LLC policies, manuals, timelines, and program documentation.
• Manages LLC program budgets and supports partners in effective resource management.
• Supports the Director for Residential Partnership and Leadership Programs in the planning, implementation, and evaluation of all Living‑Learning Communities.
• Coordinates LLC orientations, onboarding activities, and recognition efforts for students and partners.
• Partners with Marketing and Communications to support recruitment, promotion, and communication efforts related to LLCs.
• Promotes connection and belonging for all LLC Residents through programming and connection opportunities.
• Hosts an LLC summit and LLC showcase annually.
• Hires, supervises, trains, and evaluates the Graduate Assistant for LLCs and the Peer Leaders.
• Provides ongoing coaching and support for the Graduate Assistant for LLCs related to program coordination, assessment, and student engagement.
• Supports structures that promote the leadership development, effectiveness, and accountability of LLC Peer Leaders.
• Collaborates with Residence Life staff, faculty partners, and stakeholders to align LLC activities with the residential engagement model.
• Regularly meets with Residence Life staff to discuss activities in the residential communities and update on programming.
• Assists in identifying appropriate resources, materials, and training needs for Residence Life staff to support LLC operations.
• Provides consultation and support to professional Residence Life staff working with LLC students and Peer Leaders, as directed.
• Supports assessment strategies to evaluate LLC engagement, learning, and community outcomes.
• Assists with data collection and reporting related to the effectiveness of LLC initiatives.
• Participates in departmental, divisional, and university meetings and committees as assigned.
• Engages in professional development and stays current on research, trends, and best practices related to living‑learning communities.
• Performs other related duties as assigned.

Requirements

• Bachelors Degree
• 3 years or more of supervisory experience.
• Relevant education and experience may be substituted as appropriate.
• Master's degree in Higher Education, Counseling, or a related field (preferred).
• 3 years of experience working in Residence Life (preferred).
• Experience as a head/chair for a Living Learning Community or with academic partnerships (preferred).
• Experience with creating or implementing residential curriculum and/or student learning outcomes-based programming models (preferred).
• Experience supervising graduate or full-time staff (preferred).
• Experience conducting learning or organizational assessment (preferred).
• Marketing or presentation experience (preferred).
• Experience with Housing Assignments (preferred).

Benefits

• 100% employer-paid basic medical coverage
• Free Capital Metro bus rides
• Retirement contributions
• Paid vacation, sick time, and holidays
• Career growth & professional development