Senior Clinical Application Analyst

Role Overview

• Operates with minimal supervision, exercising independent judgment while considering operational impacts.
• Provides advanced technical support, system optimization, and integration for clinical applications.
• Leads system build, troubleshooting, upgrades, and cross-functional projects while mentoring analysts, ensuring regulatory compliance, and improving operational workflows.
• Serves as a technical advisor across multiple projects, defining solution approaches, contributing to project estimates, and designing complex system solutions.
• Acts as the primary resource for Qpath (ED Ultrasound), Centricity ViewPoint, gMed (GI System), Bayer ABG and SentrySuite (PFT) and related clinical applications, supporting upgrades, new implementations, and system/device integrations.
• Collaborates closely with Epic application teams, analysts, system vendors, IT engineering, and clinical operations.
• Builds, tests, and implements system components, performing in-depth analysis, troubleshooting, root cause investigations, and solution implementation.
• Reviews and tests new product releases, ensuring adherence to change control, and maintains technical documentation.
• Researches, analyzes, and optimizes clinical and system workflows to drive process improvement, standardization, and operational efficiency.
• Prepares reports, provides guidance to other analysts, maintains required certifications, and delivers on-call support to ensure continuous application performance and system reliability.
• Provides On-Call support for Integrated Clinical Systems team.

Requirements

• Master Degree in clinical, healthcare, integration or related field with 3 yrs. of experience supporting and maintaining clinical application systems -OR
• Bachelor Degree in clinical, healthcare, integration or related field with 5 yrs. of experience supporting and maintaining clinical application systems -OR
• Associate Degree in clinical, healthcare, integration or related field with 7 yrs. of experience supporting and maintaining clinical application systems -OR
• High School Diploma/GED with 9 yrs. of experience supporting and maintaining clinical application systems
• Support experience must include 3 of the following: end user support, report writing, system administration, system configuration, system upgrades and project management of upgrades
• HealthCare background
• General IT Technical Skillset
• General knowledge of HL7 integration
• Clinical Application knowledge/experience
• On-Call rotation required
• Excellent written and verbal communication skills
• Working knowledge of server/network/device integration
• General Knowledge of HL7 2.x standard

Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy