Key skills
Project ManagementCommunicationRemote WorkCustomer SuccessAccount Management
About this role
Role Overview
- Central communication hub: You coordinate exchanges between internal departments and clients
- Relationship building & client retention: You develop long-term client relationships
- Needs analysis & satisfaction: Identifying individual customer needs
- Proactive customer communication: Inform customers about new benefits and developments
- Portfolio development & implementation: Expanding the benefits offering and implementing innovative bonus models
Requirements
- Degree in business administration or an equivalent qualification
- At least two years of professional experience, ideally in key account management, project management, or customer success management
- Strong service and customer orientation
- Empathy, assertiveness, and excellent communication skills
- Independent, solution-oriented working style
- Strong planning and coordination skills
- Business-fluent German and English, spoken and written
Benefits
- Flexible working hours
- Modern office in Fuerteventura or remote work across the Canary Islands
- Workation perks: Up to 4 weeks EU workation per year — including flight & accommodation if choosing Munich as the location
- 30 days of vacation
- Permanent contract and private supplemental health insurance
- Above-average salary compared to the local market
- Assistance with NIE number & administrative procedures, and a welcoming on-site team