Guides the delivery of customer projects with revenue implications, handling small to medium projects with a localized scope, posing low risks and dealing with uncomplicated legal and commercial matters.
Handles the project financials, including profit and loss (P&L), ensuring compliance with SOAR approved budgets, and offering dependable financial forecasts to the management.
Supports business development efforts by identifying and cultivating new opportunities within current projects and assisting in the qualification and assessment of small opportunities.
Cultivates and nurtures client relationships, particularly those at the first level to mid-level, frequently representing the organization to external customers and clients.
Guides the project team, overseeing both internal and external resources with a team size of less than 7 individuals.
Identifies tasks and research, determines dependencies, and communicates expectations to team members regarding customer delivery projects.
Partners with engineering, product, and research teams across the company to understand performance and identify opportunities for new customer delivery projects.
Serves as the customer's point of contact/escalation for services delivery and internal concerns.
Develops conclusions, recommendations, and written reports, contributing proactively through research and data analysis support, and sharing knowledge to foster a knowledge management culture.
Works independently on moderate scope problems, applying professional expertise, exercising judgment, and resolving various issues by following company policies and procedures.
Requirements
Four-year or Graduate Degree in Computer Science, Information Systems, Engineering, or any other related discipline or commensurate work experience
Typically has 2-4 years of work experience, preferably in project management, HP Services business units, HP global projects, or a related field or an advanced degree with little or no work experience.