Responsible for service, repair and/or installation of products or IT solutions at customer site
Meet daily service repair needs and drive customer satisfaction through service excellence
Maintain regular communication with customers to ensure resolution and accurate follow-up
Drive service business growth in the form of sales actions for service agreements, parts, upgrades, consumables, and equipment leads

Bachelor’s degree in Biomedical, Mechanical or Electrical Engineering, OR relevant degree in Biology, Chemistry, or other STEM field
Equivalent military training OR Associate's degree with 2+ years work experience
35% travel requirement
Valid driver’s license with an acceptable driving record
Ability to lift, move or carry equipment up to 50lb
Previous experience in diagnosing, troubleshooting and repairing mechanical, electromechanical, and/or electronic equipment preferred

Field Service Engineer

Key skills