responsible for service, repair and/or installation of products or IT solutions at customer site
includes electrical and mechanical testing, in accordance with maintenance contracts
develop new customer service/product agreements
respond to customer support calls within an assigned territory
maintain regular communication with customers to ensure resolution and accurate follow-up
drive service business growth in the form of sales actions for service agreements, parts, upgrades, consumables, and equipment leads

Bachelor’s degree in Biomedical, Mechanical or Electrical Engineering, OR relevant degree in Biology, Chemistry, or other STEM field OR equivalent military training OR Associate's degree with 2+ years’ experience diagnosing, troubleshooting and repairing mechanical, electromechanical, and/or electronic equipment
travel up to 45-55%
valid driver’s license with an acceptable driving record
ability to lift, move or carry equipment up to 50lb

Field Service Engineer

Key skills