Own the end-to-end execution of price increases, basket transitions, and upgrades
Identify baselines within the installed base that can be targeted for a price increase, upsell
or cross-sell campaign based on their contract specifics.
Use SQL, python and postgres as technical tools, and be comfortable with a complexe landscape of legacy contracts, varying legal environments, multiple currencies, diverse product baskets
Design and implement the logic that moves a customer from a "campaign communication" to an "automated contract renewal."
Build the technical and logical guardrails that allow customers to expand their own contracts (upsells, cross sells) via self-service, ensuring the data syncs perfectly with our financial reporting
Serve as the technical counterpart to the BI team.
Measure KPIs like Churn Analysis, Expansion Targets, and Email Hit Rates, providing a clear ROI on every campaign
Be a key stakeholder in designing the data architecture for our future target system

You are highly proficient in SQL and Postgres.
You can use Python to automate data workflows and manipulate complex data sets
You have a profound understanding of contract and sales order data structures.
You understand the "Value Story."
You know how to translate a technical upgrade into a loyalty-driving customer communication
You are a "doer" who thinks like an owner.
You’ve likely spent 5+ years in RevOps, SalesOps, or a Technical Finance role within a B2B SaaS environment

The chance to make a decisive impact and shape the future of a dynamic, fast growing tech company while growing with your tasks and responsibilities
Flexible and family-friendly working conditions in a stable environment
With the wide range of sports and wellness offers from Wellpass, you can choose from over 9.000 sports and wellness offers
A agile team that embodies autonomy and fast decision making within flat hierarchies
A unique corporate culture where we emphasize equity, diversity and inclusion
A wide range of education and training opportunities
Fully remote work or high flexibility between mobile work and an office in one of the most beautiful, central district of Munich
An attractive salary
Regular onsite events of all sorts (Company Outings, Team events, Checkmk Conference, Conference After Party, and more) in a familiar atmosphere

Senior Revenue Operations Manager

Key skills