Carrier Relations Manager
Indonesia
Full Time
2 hours ago
No Sponsorship
Key skills
GoCommunicationNegotiation
About this role
Role Overview
- Build and manage strategic relationships with Tier-1 and Tier-2 MNOs across multiple regions
- Act as the primary point of contact between CloudCom and operator teams (technical, commercial, legal, and security)
- Lead operator onboarding for Open Gateway / Network API enablement
- Drive adoption of Network APIs including:
- Number Verification
- SIM Swap Detection
- KYC & Identity APIs
- Device Status & Line Status
- Silent Authentication
- Define commercial models (revenue share, per-transaction, success-based pricing)
- Support go-to-market strategies with operators and enterprise customers
- Work closely with GSMA Open Gateway and CAMARA standards
- Ensure operator implementations align with CAMARA API specifications
- Represent CloudCom in industry forums, operator workshops, and partner meetings
- Coordinate with Product, Engineering, Security, and Legal teams
- Translate operator network capabilities into developer-ready APIs
- Support roadmap planning based on operator readiness and market demand
- Assist operators with:
- Security and compliance alignment
- API SLAs and operational readiness
- Regulatory considerations (KYC, privacy, consent)
- Support pilots, proofs of concept, and commercial launches
Requirements
- Bachelor's degree in business administrative or any other related feild.
- 10+ years of experience in carrier relations, telecom partnerships, or wholesale telecom
- Solid understanding of Mobile Network Operator environments
- Hands-on exposure to Network APIs, CPaaS, or telco digital platforms
- Knowledge of GSMA Open Gateway and CAMARA APIs (or strong willingness to learn)
- Ability to engage both technical and commercial stakeholders
- Excellent communication and negotiation skills
- Experience working with global operators and cross-regional teams
- Experience with:
- Identity & Authentication APIs
- Telco security standards (OAuth2, OIDC, CIBA)
- Network Exposure concepts (NEF, network slicing, identity APIs)
- Background in CPaaS, fintech, or digital identity solutions
- Previous involvement in operator API monetization initiatives