Own daily retail operations processes, including item setup, portal management, compliance documentation, and distributor coordination.
Ensure speed, accuracy, and consistency across retailer and distributor requirements.
Identify and surface operational bottlenecks and implement process improvements that streamline workflows and scale with growth.
Collect, analyze, and report on syndicated and retailer data (SPINS, Nielsen, IRI, retailer POS).
Build dashboards and scorecards that track velocity, distribution, sell-through, and promotional effectiveness.
Provide reporting and insights that inform assortment, pricing, and promotional planning discussions.
Partner with Finance to analyze deductions, chargebacks, and trade spend ROI.
Evaluate promotional calendars and shopper programs with data-backed insights.
Provide Finance with accurate, timely retail reporting aligned with financial tracking.
Share insights with Marketing and Retail Leadership to inform launches, category storytelling, and in-store activations.
Deliver standardized reporting frameworks that align the broader organization on retail performance and GTM priorities.

4–8 years in Consumer Packaged Goods (CPG), ideally in Retail Operations, Category Management, or Retail Insights.
Experience in RTD, wellness, or functional categories is a strong plus.
Proficiency in syndicated data tools (SPINS, Nielsen, IRI, retailer POS).
Skilled at building reporting systems that provide clarity and increase visibility into performance.
Strong communicator who can distill complex data into simple, actionable outputs.
Organized, detail-oriented, and process-driven; thrives in high-growth environments.

Senior Manager, Sales Operations

Key skills