Vice President, Legal Administration

Role Overview

• Own FHA First Legal timeline adherence, ensuring all loans meet HUD-required initiation timeframes.
• Lead and enforce Reasonable Diligence execution, ensuring required borrower and case-level actions are documented, timely, and compliant.
• Oversee operational teams responsible for FHA foreclosure milestone management from First Legal through sale scheduling.
• Monitor and manage attorney performance, ensuring adherence to timelines, documentation standards, and escalation protocols prior to sale.
• Identify and resolve timeline exceptions, implementing corrective action plans to drive sustained compliance.
• Proactively manage the FHA portfolio to reduce curtailment risk and financial exposure.
• Develop and maintain KPIs, KRIs, and executive dashboards focused on First Legal performance and Reasonable Diligence compliance.
• Ensure audit readiness and compliance with FHA, HUD, GNMA, and investor requirements.
• Partner cross-functionally with Foreclosure Referrals, Bankruptcy & Foreclosure Operations, Claims, Compliance, and Legal to ensure end-to-end process alignment.
• Drive process improvement, automation, and operational efficiency to support scalable and compliant execution.
• All other duties as assigned.

Requirements

• High School Diploma or equivalent required.
• A minimum of 7 years of default servicing experience with strong technical expertise in default administration, as well as investor, insurer, and state and federal compliance guidelines.
• A minimum of 7 years of management experience.
• Demonstrated and proven leadership and managerial experience.
• Comprehensive knowledge of mortgage banking, including familiarity with RESPA, FDCPA, GLBA, OCC, CFPB, SCRA, and applicable federal and state foreclosure laws.
• Proficiency with state e-filing systems and legal research tools such as Westlaw and LexisNexis.
• Working knowledge of mortgage loan documentation, foreclosure processing best practices, default and foreclosure laws and regulations, and FNMA, FHLMC, FHA, and VA guidelines.
• Strong professional and interpersonal communication skills, both verbal and written, including electronic correspondence.
• Advanced multitasking and organizational abilities with exceptional attention to detail.
• Proven ability to prioritize workflow effectively in high-volume environments and within critical timeframes.
• Self-motivated individual capable of performing in a fast-paced, multifaceted environment.
• Excellent, diplomatic, and assertive communication skills, both oral and written.
• Ability to communicate and collaborate effectively with all levels of management, including senior executives.
• Ability to engage with clients, investors, and insurers with both integrity and assertiveness.
• Strong negotiation and mediation skills, with the ability to structure outcomes that align with organizational objectives.
• Proficiency in LoanSphere, MSP systems, and default workstation applications.
• Highly detail-oriented with the ability to manage multiple priorities and consistently meet deadlines.
• Excellent analytical, problem-solving, research, interpretive, and decision-making capabilities.
• Strong sense of urgency with the ability to perform effectively in a fast-paced environment.
• Proficient in Microsoft Word and Excel.
• Ability to meet client, departmental, and investor standards in job knowledge, quality, efficiency, initiative, teamwork, customer service, productivity, and overall performance.
• Ability to take initiative, work independently with minimal supervision, and perform effectively under time constraints while managing multiple priorities.
• Ability to handle varying levels of stress in a professional manner.

Benefits

• Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
• Time Off: Paid holidays, vacation, and sick leave
• Retirement & Investment: Fidelity National Financial matching 401(k) and employee stock purchase plans
• Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
• Employee Recognition: Programs that celebrate achievements and milestones
• Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.