Support IT EMR Services with a primary focus on Epic ASAP and related clinical applications.
Responsible for application support, system maintenance, troubleshooting, upgrades, and workflow optimization while ensuring system integrity and reliability.
Collaborate with operational and IT teams to resolve complex issues, implement system enhancements, and support continuous improvement initiatives that advance clinical and business operations.
Provide mentorship and technical guidance to team members, maintain required certifications, and contribute to continuous process improvement initiatives.
Monitor application performance, integrations, and security to ensure system reliability, data integrity, and compliance with organizational and regulatory standards.

High School diploma/GED plus seven (7) years of experience supporting and maintaining computer systems
Associate's degree in Computer Sciences, Nursing, or related healthcare field, plus five (5) years of experience supporting and maintaining computer systems
Bachelor's degree in Computer Sciences, Nursing, or related healthcare field, plus three (3) years of experience supporting and maintaining computer systems
Post Graduate degree in Computer Sciences, Nursing, or related healthcare field, plus one (1) year of experience supporting and maintaining computer systems required
Epic ASAP certification required
Proficiency in Epic ASAP and related applications
Knowledge of drug formulary, dispensing and ordering methods & products, processes and procedures used in a pharmacy is required to develop, configure, test, document, and implement a Pharmacy system.
The ability to lead meetings, resolve conflicts, maintain issue lists, and manage a project plan.
The ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be utilized.
Strong communication and follow-up skills.

Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy

Clinical Application Analyst – Intermediate

Key skills