Configure, maintain, test, and optimize Epic ClinDoc, CPOE, and related inpatient applications to support operational efficiency, clinical workflows, and regulatory compliance
Partner with end users, operational stakeholders, vendors, and IT teams to analyze business processes, define system requirements, and implement effective workflow solutions
Troubleshoot complex application issues, perform root cause analysis, and implement timely resolutions while maintaining clear communication with stakeholders throughout the issue lifecycle
Monitor application performance, integrations, and security to ensure system reliability, data integrity, interoperability, and compliance with organizational and regulatory standards
Lead or support application implementations, upgrades, enhancements, testing activities, and documentation while ensuring project objectives, timelines, and quality standards are met
Provide mentorship and technical guidance to team members, maintain required certifications, and contribute to process improvement initiatives and best practices.
Perform other responsibilities as assigned to support departmental and organizational goals.
Requirements
High School diploma/GED plus seven (7) years of IT experience or clinical/operational experience, or any combination of the two
Associate degree in a Clinical, Healthcare, Business, IT, or related field plus five (5) years of IT experience or clinical/operational experience, or any combination of the two
Bachelor’s degree in a Clinical, Healthcare, Business, IT, or related field plus three (3) years of IT experience or clinical/operational experience, or any combination of the two
Post Graduate degree in a Clinical, Healthcare, Business, IT, or related field, plus one (1) year of IT experience or clinical/operational experience, or any combination of the two required