Support IT EMR Services with a focus on Epic Care Ambulatory, IMO, LabCorp, SureScripts, and related applications
Act independently under general supervision
Ensure system integrity, support process improvement, and collaborate with cross-functional teams to meet operational and business needs
Work in a dynamic healthcare IT environment, contribute to process improvement, and support critical patient systems while advancing your professional growth
Mentor junior analysts, maintain certifications, and contribute to quality improvement initiatives
Lead or support IT projects, including system upgrades, testing, and implementation while adhering to project management methodologies
Proactively resolve system issues, identify root causes, and implement solutions within IT Service Level Agreements (SLAs)
Monitor system integration, participate in cross-functional testing, and ensure application security aligns with organizational and regulatory standards
Perform additional tasks as assigned to support departmental goals.

High School diploma/GED plus nine (9) years of IT experience or clinical/operational experience, or any combination of the two
OR Associate degree in a Clinical, Healthcare, Business, IT, or related field plus seven (7) years of IT experience or clinical/operational experience, or any combination of the two
OR Bachelor’s degree in a Clinical, Healthcare, Business, IT, or related field plus five (5) years of IT experience or clinical/operational experience, or any combination of the two
OR Postgraduate degree in a Clinical, Healthcare, Business, IT, or related field, plus three (3) years of IT experience or clinical/operational experience, or any combination of the two
Epic Ambulatory certification required
Proficiency in Epic Care Ambulatory and related applications
Strong analytical, troubleshooting, and communication skills
Ability to document and implement system changes while providing guidance to operational users
Experience in project management and cross-team collaboration.
Must have an aptitude for technical tasks and project management
Working knowledge of Microsoft Office Suite
Excellent written and verbal communication skills.

Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy

Senior Ambulatory Clinical Application Analyst

Key skills