Key skills
AnalyticsLeadershipProject ManagementStakeholder ManagementStrategic PlanningBudgetingChange ManagementDecision Making
About this role
Role Overview
- Serve as the primary owner and strategic leader for UKG and all HR technology platforms.
- Develop and execute the HRIS roadmap to support organizational growth and operational excellence.
- Lead system configuration, optimization, upgrades, testing, and implementation of new functionality.
- Evaluate and recommend new HR technology solutions to improve efficiency and employee experience.
- Ensure data governance, system security, user access controls, and compliance with applicable regulations.
- Partner with IT and external vendors to maintain system performance and integrations.
- Act as the organization's in-house UKG expert and administrator.
- Configure workflows, business processes, security roles, dashboards, and reporting structures.
- Manage system enhancements, releases, troubleshooting, and issue resolution.
- Lead integration efforts between UKG and third-party platforms including ATS, payroll, benefits, learning, and performance management systems.
- Drive automation initiatives to reduce manual processes and improve operational efficiency.
- Establish scalable reporting frameworks and workforce analytics capabilities.
- Design and maintain executive dashboards, KPI reporting, and organizational metrics.
- Deliver actionable insights related to headcount, turnover, retention, compensation, recruiting, and workforce planning.
- Partner with Finance and leadership teams to support budgeting, forecasting, and organizational planning initiatives.
- Ensure accuracy and integrity of all employee data and reporting outputs.
- Lead the design, administration, and continuous improvement of employee benefits programs.
- Manage annual open enrollment processes and employee benefits communications.
- Partner with brokers and vendors to evaluate program effectiveness, cost management, and employee engagement.
- Ensure compliance with all applicable federal, state, and international benefits regulations.
- Analyze utilization trends and employee feedback to enhance offerings and employee experience.
- Support global benefits expansion as SKIMS continues to grow internationally.
- Provide strategic leadership and oversight of payroll operations across corporate, retail, and international populations.
- Ensure accurate, timely, and compliant payroll processing in all jurisdictions.
- Establish payroll governance, controls, audit procedures, and compliance practices.
- Partner with Finance and Accounting on payroll accounting, reconciliations, accruals, audits, and reporting.
- Lead payroll vendor strategy, implementation, and optimization efforts.
- Support international payroll expansion and operational readiness for new markets.
- Oversee all leave of absence programs, including FMLA, ADA accommodations, state and local leave programs, parental leave, disability programs, military leave, and international leave requirements.
- Ensure compliance with federal, state, local, and international leave regulations.
- Manage third-party leave administrators and related vendor partnerships.
- Develop leave policies, procedures, communications, and manager guidance.
- Partner with Legal and HR Business Partners on complex leave and accommodation matters.
- Monitor leave trends, compliance risks, and employee experience metrics.
- Drive continuous improvement initiatives across HR operations and employee lifecycle processes.
- Develop and maintain documentation, SOPs, system governance policies, and training materials.
- Ensure compliance with employment laws, data privacy regulations, audits, and internal controls.
- Lead HR system audits and support internal and external compliance reviews.
- Serve as a trusted advisor to People & Culture leadership on HR technology strategy and workforce data.
- Collaborate closely with Payroll, Finance, Legal, and IT teams to deliver integrated solutions.
- Lead, mentor, and develop HRIS and benefits team members as the function continues to scale.
- Champion a culture of innovation, data-driven decision making, and operational excellence.
Requirements
- Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field
- 8+ years of progressive HRIS experience with at least 3 years in a leadership role
- Deep expertise administering and optimizing UKG (UKG Pro, UKG Ready, or related platforms)
- Strong experience with HR system implementations, integrations, and change management initiatives
- Proven success building workforce analytics, dashboards, and executive reporting
- Experience managing employee benefits programs and vendor relationships
- Advanced Excel skills and strong proficiency with HR reporting and analytics tools
- Knowledge of HR compliance requirements, data privacy regulations, and HR operational best practices
- Experience supporting multi-state and international employee populations preferred
- Strong project management, problem-solving, and stakeholder management skills
- Ability to balance strategic planning with hands-on execution in a high-growth environment.
Benefits
- Up to 100% Company Paid Healthcare (medical, dental, vision)
- Kind Body Fertility Benefits
- 401(k) savings plan with up to 4% match
- Unlimited PTO
- Full Access to LinkedIn learning
- Employee Discounts
- Free weekly catered lunch at HQ – M/T/W/Th
- Dog-Friendly office on a Thursday and Friday
- Free Swag Giveaways
- Annual Holiday Party
- Annual Summer Party
- Invitations to pop-ups and other company events
- Complimentary daily office snacks and beverages