HR Generalist

Role Overview

• Own day-to-day HR operations for Mexico, including onboarding, offboarding, contract management, and employee records maintenance
• Ensure full compliance with Mexican employment laws, labor regulations (LFT), IMSS, INFONAVIT, Prima Vacacional, Aguinaldo, and all applicable statutory requirements
• Support HR administration, payroll coordination, and mandatory contributions in collaboration with internal stakeholders and external partners
• Prepare and maintain accurate HR documentation, reports, and records within our identified file management resources
• Respond to employee inquiries related to HR policies, contracts, and benefits in a timely and professional manner
• Serve as the primary liaison between Channel Factory and our Employer of Record (EOR) provider, managing all EOR-related processes, documentation, and communications
• Ensure accurate and timely employee data management within our HRIS platform
• Coordinate with EOR on compliance updates, statutory changes, and employee lifecycle events
• Lead end-to-end recruitment for Mexico-based roles, partnering with hiring managers to define needs, source candidates, manage interviews, and close offers.
• Build and maintain a strong local talent pipeline aligned with Channel Factory's growth plans
• Ensure a positive and consistent candidate experience reflective of our culture and values
• Collaborate with global HR leadership to align all regional practices with Channel Factory's global people strategy and established HR best practices
• Partner with global recruitment teams to identify, implement, and align recruitment best practices across Channel Factory, supporting the organization's strategic growth plans.
• Support the rollout of global HR programs, policies, and initiatives across the Mexico team
• Identify and escalate opportunities to improve HR workflows, processes, and the overall employee experience locally
• Coordinate and manage HR projects end-to-end, ensuring timelines, deliverables, and stakeholders remain aligned as assigned
• All other duties as assigned

Requirements

• 4–6 years of progressive HR generalist experience, preferably in a multinational or global environment
• Demonstrated experience managing end-to-end recruitment in Mexico
• Hands-on experience working with an Employer of Record (EOR)
• In-depth knowledge of Mexican employment law, LFT, IMSS, INFONAVIT, and compliance requirements
• Strong written and verbal communication skills in both Spanish and English (both required).
• Exceptional attention to detail with a high standard of accuracy in all work
• Proven ability to manage multiple priorities and work cross-functionally with remote teams
• Process-oriented mindset with experience developing or improving HR workflows
• Proficiency in HRIS systems and collaboration tools (e.g., Google Workspace, Slack, or similar)
• This role may involve occasional travel for in-person collaboration, meetings, and trainings

Benefits

• Work with a leading startup in a high-demand industry, and you would be working with like-minded experts aiming to transform video ad operations
• Competitive salary
• Work-life flexibility – we value your contributions above all