Be the driving force behind our revenue growth by proactively seeking new opportunities
Own and manage the sales cycle from discovery to close, including qualification, solution presentation, negotiation, and closing
Educate potential customers on the immense value that respond.io offers
Provide tailored solution recommendations based on customers' unique business needs and usage patterns
Manage multiple customer relationships simultaneously
Handle inbound customer inquiries, effectively addressing billing, legal, security, and technical concerns
Act as the advocate for our customers, collecting valuable feedback
Work closely with the Customer Success team and other teams to ensure smooth handover of clients
Develop strategic plans for targeted key accounts to expand usage and identify opportunities for upsell and cross-sell

Prior experience in B2B SaaS sales
Exceptional proficiency in clear and concise spoken and written English and Spanish
A track record of successfully closing sales deals within a B2B SaaS company is highly preferred
Passionate about identifying customer needs and ensuring satisfaction
Ambitious and goal-driven mindset
Thrive in a flexible and dynamic environment
Familiarity with solution selling or similar methodologies
While not required, the ability to speak French is a valuable asset

Account Executive, LATAM

Key skills