About this role

Lead and deliver cross-functional programs that impact financial systems and recovery processes within the Recovery Operations
Oversee Recovery Operations build initiatives driven by host platform changes, new client integrations, cloud migrations, and strategic transformation programs
Collaborate with Technology, Operations, Compliance, Legal, Strategy, and Collections leadership to define solution design and implementation efforts
Drive L3 owner sign-off for all strategic initiative builds
Support QA and UAT testing efforts and production readiness approvals
Identify continuous improvement opportunities to strengthen compliance with banking regulations and retail finance collections policies

Bachelor’s degree preferred; or a minimum of 7 years working with a financial institution with concentration on collections, recovery, accounting, finance, business or other related experience
3+ years’ experience in a complex solution analysis, design and build role with cross functional impact
Proficient in process documentation using Visio and Microsoft Word
Strong analytical skills with demonstrated ability to develop solutions and strategic plans
Proficient in Microsoft Office (Excel, PowerPoint, Word)
Ability and flexibility to travel for business as required

Flexibility to work from home near one of our Hubs or come into one of our offices
Health insurance
Retirement plans
Annual bonus based on individual and company performance

AVP, Recovery Systems Solutions – Financial Systems Configuration

Key skills