Trade Operations Associate

Role Overview

• Interpret, validate, and process incoming and outgoing trade files across multiple asset classes, including derivatives, options, futures, equities, and fixed income
• Support the movement of trade data into and out of the bank, ensuring accurate and timely transmission to internal systems and downstream partners
• Work with primary trade communication and data transmission methods, including FTP, SWIFT, Pivot, and email
• Assist with file translation and data manipulation, converting trade data into formats ingestible by internal platforms such as Eagle
• Utilize or support ETL and file translation tools, including IWS (within the Eagle platform) or similar technologies
• Partner closely with technology teams, business line partners, and subject matter experts (SMEs) to resolve data issues and support operational workflows
• Participate in client onboarding activities, including collaboration with external clients to explain file requirements, data transmission processes, and operational hand-offs
• Provide clear communication and "hands-on support" to clients when navigating data-related questions or challenges
• Support a growing, high-volume operation by demonstrating flexibility, prioritization skills, and a strong attention to detail
• Contribute to documentation, controls, and continuous improvement initiatives within Trade Operations

Requirements

• Bachelor's degree, or equivalent work experience
• One to two years of direct experience, or three to five years of related experience
• Early-career to developing experience in trade operations, fund services, financial operations, or data processing
• Comfort working across multiple asset classes and interest in learning complex financial instruments
• Experience or exposure to trade file handling, data feeds, or operational workflows
• Familiarity with FTP, SWIFT, Pivot, ETL tools, or file translation processes preferred
• Strong analytical skills with the ability to interpret data and identify exceptions
• Clear, professional written and verbal communication skills, including comfort interacting with external clients
• Ability to collaborate effectively with internal technology teams, business partners, and SMEs
• Adaptability and organization in a fast-paced, high-volume environment

Tech Stack

• ETL
• Swift

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law