Acts as the primary resource for assigned, high profile providers and/or groups
Monitors service capabilities and collaborates cross-functionally to ensure that the needs of constituents are met
Supports or assists with operational activities like database management and contract coordination
Educates Medicaid providers as needed to ensure compliance with contract policies and parameters
Manages the development of agenda, validates materials, and facilitates external provider meetings
Requirements
A minimum of 5 years' work experience in healthcare
Minimum of 3 years' experience in Medicaid Managed Care business segment environment servicing providers with exposure to benefits and/or contract interpretation
Working knowledge of business segment specific codes, products, and terminology
Demonstrated expertise in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Travel within the defined territory up to 50-80% of the time
Candidates must reside in the Central Texas Region