Staff Operations Engineer

Role Overview

• Own and evolve architecture within a defined infrastructure domain
• Design and implement scalable, reliable systems spanning multiple teams or environments
• Establish and promote best practices, patterns, and standards within the domain
• Lead delivery of ambiguous, high-impact infrastructure projects
• Break down elaborate system problems into implementable solutions
• Drive migrations, re-architectures, and performance/reliability improvements
• Remain hands-on with critical systems and implementations
• Work across teams (IT, SRE, Security, Service Owners) to unify solutions
• Influence technical decisions through design reviews and collaboration
• Ensure systems integrate cleanly across infrastructures (office, DC, cloud)
• Improve system reliability through monitoring, alerting, and operational design
• Contribute to defining SLIs/SLOs and capacity planning within the domain
• Participate in and lead root cause analysis for complex incidents
• Decrease operational toil through automation and system improvements
• Design and support core infrastructure components (compute, DNS, networking, identity, etc.)
• Drive improvements in performance, scalability, and dependability
• Contribute deep expertise in at least one area (e.g., DNS, network architecture, cloud infra)
• Build and improve automation using scripting and Infrastructure as Code
• Contribute to internal tooling and platform improvements
• Promote repeatable, standardized approaches to system management
• Mentor engineers and guide system design and troubleshooting
• Raise the technical quality of the team through reviews and shared practices
• Maintain clear documentation, diagrams, and runbooks for systems owned
• Ensure systems are understandable and operable by others
• Contribute to knowledge sharing across teams

Requirements

• 6+ years of experience in systems engineering or infrastructure roles
• Strong experience designing and operating production infrastructure
• Solid expertise in:
• VMware
• Cisco UCS
• Application/Network Loadbalancers
• Linux/Unix Operating Systems
• Networking fundamentals (DNS, TCP/IP, routing, firewalls)
• Data center environments
• Demonstrated ability to lead complex technical work across teams.
• Preferred Skills
• Experience with Infrastructure as Code
• Puppet/Ansible/etc
• Python
• Familiarity with observability tooling and reliability practices.
• Experience with containerization and modern platform tooling
• Exposure to security best practices in infrastructure design

Tech Stack

• Ansible
• Cloud
• DNS
• Firewalls
• Linux
• Puppet
• Python
• TCP/IP
• Unix
• VMware

Benefits

• Generous performance-based bonus plans for all eligible employees
• we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country-specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc.
• varies by country)