Key skills
Sales
About this role
Role Overview
- Serve as a trusted advisor to established customers
- Foster loyalty and achieve retention targets
- Enhance customer satisfaction through proactive issue resolution
- Develop and execute strategic account plans focused on value expansion and profitability
- Perform assay integrations and address laboratory technical needs
- Support new account implementations, including ordering, installation, and validation
- Coordinate order, delivery, and billing processes to ensure operational efficiency
- Partner with Sales, Marketing, Customer Support, Technical Service, and Finance to deliver cohesive customer experiences
Requirements
- Bachelor’s degree +3 years, Associate’s degree + 5, HS/GED + 7 years of relevant experience
- Professional experience in sales or laboratory operations
- Willingness to travel within the assigned territory
Benefits
- Career development with an international company
- Free medical coverage in our Health Investment Plan (HIP) PPO medical plan
- Excellent retirement savings plan with a high employer contribution
- Tuition reimbursement
- Freedom 2 Save student debt program
- FreeU education benefit
- an affordable and convenient path to getting a bachelor’s degree