Key skills
Communication
About this role
Role Overview
- Assist in-bound callers with account inquiries
- Provide advice and recommend TD products or services
- Resolve customer inquiries at the first point of contact
- Participate in ongoing training and coaching support to grow and develop
Requirements
- High School Diploma or equivalent
- Exceptional communication and listening skills
- Ability to multitask and navigate through computer systems with speed and accuracy
- Digital literacy across various devices
- Flexibility and a positive attitude in challenging situations
- Integrity in managing sensitive customer information
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs