Lead Program Manager – Generative AI Data Operations

Role Overview

• Owns program-level strategy and delivery
• Partners with Lead Quality Manager to drive improvement
• Plan and secure capacity to meet high-volume targets
• Optimize workflows for efficiency

Requirements

• Leads a program of AI training data projects at scale
• Define program goals, roadmap, milestones, and operating model
• Lead a delivery team with clear goals and coaching
• Act as the day-to-day executive contact for clients
• Co-own quality outcomes with the Manager of Quality
• Build and manage budgets and ensure commitments stay aligned
• Maintain program RAID and lead root-cause analyses
• Standardize SOPs and scale automation with Ops Tech
• Ensure policy adherence for data handling and privacy
• Coordinate with Vendors to meet client goals

Benefits

• Flexible work arrangements
• Health insurance
• Professional development opportunities