SAP Basis Consultant

Role Overview

• Provide ongoing services covering the operation of the client’s entire SAP solution environment.
• Perform support, operation, monitoring, maintenance, configuration and post-installation activities for all of the client’s SAP products.
• Maintain and execute backup and restore routines when necessary.
• Open tickets, service calls, incidents and problem reports as required.
• Perform availability analysis of the environment, identifying trends, root causes and risks, and issuing technical reports and opinions.
• Apply the “Run SAP Like a Factory” (RSLAF) methodology to ensure full monitoring of SAP systems.
• Monitor regular and exceptional processing flows (BATCH/ONLINE).
• Identify deviations in system behavior (BATCH/ONLINE), checking for situations such as increased/reduced execution time, abnormal termination and other exceptions; produce technical reports and propose improvements.
• Execute STOP/START of applications, routines or tools, or suspend/interrupt processing for scheduled maintenance.
• Create, maintain and document support routines for the production process.
• Configure products and tools that support production analysis, such as SAP Solution Manager (SolMan) and Introscope, to assist in problem diagnosis and IT service management.
• Develop, maintain, enhance and document monitors, dashboards, panels and alerts related to SAP environments to enable monitoring and management of IT services.
• Continuously analyze routines, programs, transactions and servers to propose improvements, corrections and adjustments focused on performance and efficiency.
• Participate in planning and preparing implementation and/or maintenance schedules for systems.
• Automate the opening of tickets, incidents, problems and service requests whenever possible.
• Ensure the availability of databases and systems within defined days and hours.
• Respond to change requests and service requests.
• Transfer knowledge to the CAIXA team or a third party designated at the company's discretion, when required.
• Monitor infrastructure during integrated tests, regression tests, performance and load tests, and data migration activities.
• Perform other tasks of the same nature and level of complexity associated with the organizational environment.

Requirements

• Bachelor's degree in Information Technology, or completion of any undergraduate degree accompanied by a postgraduate certificate (specialization, master’s or doctorate) in Information Technology of at least 360 hours.
• DESIRABLE CERTIFICATION: SAP Certified Technology Associate – System Administration (SAP BASIS).
• Desired experience: 3 years working with technical administration of SAP BASIS environments, including installation, upgrades, performance tuning and maintenance of SAP systems.
• Knowledge: Environments: SAP ECC, S/4HANA, BW, SAP Fiori, SAP Solution Manager; Infrastructure: Windows Server, Red Hat/SUSE Linux, AIX; Databases: HANA, Oracle, DB2; Tools: SWPM, SUM, SPAM, SAINT, SNOTE, BR*Tools; Monitoring: ST02, ST06, SM21, ST22, ST03N, SM50, SM66, SolMan, Introscope; Transport management via TMS; Technical security: SAProuter, digital certificates, roles and access profiles.

Tech Stack

• Linux
• Oracle

Benefits

• Health insurance
• Dental insurance
• Life insurance
• Meal or food allowance
• Transportation allowance
• WellHub
• Gympass