Digital and E-Commerce Assistant II – Maternity Reliever

Role Overview

• Create, edit, and update product listings across various Australian e-commerce platforms (e.g., Australian retailer websites).
• Ensure product descriptions, pricing, and images are accurate and current.
• Conduct regular audits to confirm stock availability and ensure products meet brand and retailer visual standards.
• Keep product listings up to date ahead of promotional or launch dates, aligning with the marketing calendar.
• Upload and monitor product listings for accuracy in both content and images.
• Download and manage brand imagery for e-retail sites.
• Collaborate with retailer online teams to update listings and address inquiries, directing any unresolved issues to the appropriate internal departments.
• Provide internal updates to local teams on the status of product listings.
• Prepare for weekly meetings by outlining upcoming tasks and challenges.
• Escalate urgent matters to the team manager when needed.

Requirements

• 2-3 years of experience on retailer websites and e-commerce sites.
• Deep understanding of the online retail process.
• Expertise in e-commerce platforms such as Lazada, Shopee, and TikTok Shop is essential.
• Strong track record and proven experience managing online product listings and images.
• Basic graphic design skills and familiarity with tools like Canva or Adobe Creative Suite.
• Experience working with multiple retailer e-commerce systems.
• Preferred background in beauty e-commerce.
• Excellent written and verbal communication skills to both internal and external teams.
• Strong attention to detail and organizational skills.
• Ability to work independently and collaboratively within a team.
• Exceptional time-management and organizational skills.