Investigate and analyze logs and security-related events via Sophos tooling.
Identify and respond to cyber threats occurring within customer environments.
Communicate and document findings to various customer audiences including technical and executive teams.
Follow up with customers through to issue resolution and drive continuous improvement by providing detailed recommendations to minimize risk in customer environments.
Acknowledge and satisfy inbound customer requests and interact with customers through various mediums.
Collaborate and assist with core security and threat response teams.
Actively research emerging Indicators of Compromise/Attack, exploits and vulnerabilities with the intent of operationalizing findings to better protect our customers.

Willingness to work outside of standard business hours, including weekends and holidays – our MTR service is 24x7x365.
Excellent troubleshooting and analytical skills, with proven ability to think outside the box.
Customer service-oriented with strong written and verbal communication skills.
Must thrive within a team environment as well as on an individual basis.
Passion for all things related to information technology and cybersecurity.
Natural curiosity and ability to learn new skills quickly.
Innovative mindset and driven to contribute to a team providing a best-in-class cybersecurity service.
Minimum 3+ years of experience working in a SOC environment or computer security team in an IT environment.
Experience with threat hunting.
Experience with endpoint and network security monitoring.
Experience administering and supporting Windows OS (both workstations and server) and one of the following: Apple or Linux-based operating systems (e.g. XP, Windows 7, 2003, 2008, OS X).
Knowledge of common adversary tactics and techniques, e.g., obfuscation, persistence, defense evasion, etc.
Knowledge of Mitre ATT&CK framework.
Knowledge of incident response procedures.
Basic understanding of network traffic analysis including TCP/IP, routing, switching, protocols, etc.
Basic understanding of Windows event log analysis.

Sophos operates a remote-first working model, making remote work the primary option for most employees.
Employee-led diversity and inclusion networks that build community and provide education and advocacy.
Annual charity and fundraising initiatives and volunteer days for employees to support local communities.
Global employee sustainability initiatives to reduce our environmental footprint.
Global fitness and trivia competitions to keep our bodies and minds sharp.
Global wellbeing days for employees to relax and recharge.
Monthly wellbeing webinars and training to support employee health and wellbeing.

Threat Analyst 2

Key skills