Human Resources Assistant

Role Overview

• Coordinate and support the end-to-end onboarding process for new hires, including pre-hire task monitoring, logistics planning, equipment coordination, and Day 1 preparation
• Manage I-9 documentation, E-Verify submissions, and onboarding compliance tasks within required timelines; escalate exceptions appropriately
• Schedule and track benefits orientation sessions and support new hires through initial benefits enrollment and questions
• Serve as the first point of contact for new hire questions and onboarding-related inquiries
• Process routine employee data updates in Workday including personal information, contact, and address changes
• Support basic Workday transactions and route more complex changes to the appropriate team member
• Process employment verification requests, EDD forms, unemployment documentation, and compliance paperwork within required timelines
• Provide first-line support for employee benefits questions and route complex inquiries to the HR Ops Specialist
• Process standard benefits and leave administrative tasks including HSA contributions, leave timecard entry, and benefits enrollment documentation
• Support per diem processing, including form intake, tracker management, and approval coordination
• Serve as first-line intake for the HR helpline, ServiceNow tickets, and the HR shared inbox
• Resolve straightforward requests independently and route items requiring judgment or system access to the appropriate team member
• Ensure all requests are acknowledged and routed within expected response windows
• Support training assignment coordination and scheduling logistics
• Assist with compliance documentation, records requests, and general HR administrative needs.

Requirements

• 1–2 years of experience in an HR, administrative, or coordinator role
• Strong organizational skills and follow-through — you manage competing tasks without letting things fall through the cracks
• Comfortable working in a high-volume environment with a strong attention to detail and accuracy
• Experience with Workday HCM or a similar HRIS; ability to learn systems quickly
• Proficiency in Microsoft Office (Outlook, Word, Excel) and SharePoint
• Excellent written and verbal communication skills; professional and responsive at all levels
• High level of discretion when handling confidential employee information
• Familiarity with I-9 and E-Verify compliance preferred
• Associate's degree preferred; a combination of education and relevant experience is accepted

Tech Stack

• ServiceNow

Benefits

• competitive compensation
• full benefits
• Employee Stock Ownership Plan