Under the supervision of the Outpatient Pharmacy Ambulatory Care Program Manager and My Medicine Health Pharmacist, work closely with providers, clinical pharmacists and the outpatient pharmacy department to provide a coordinated adherence packaged product for patients requiring additional support establishing and maintaining compliance to their medication regimens
Present and available within assigned area to capture/support MMH patient prescription requests/needs
Works in collaboration with patients and health care providers to identify and evaluate referred patients for My Medicine Health Program while also pursuing new areas of opportunity to increase program enrollments
Facilitates/coordinates the process whereby prescriptions are sent into BMC outpatient pharmacy for MMH patients, processed appropriately, adjudicated to third party insurance, error resolution completed, filled and prepared for the ultimate dispensing to the patient
Ensures assigned prescription processing tasks are accurate and reviewed by supervising personnel as required by law before dispensing to patients
Provides training and orientation to new team members and contributes to a professional and confidential environment at all times

Requires a high school diploma or state accepted equivalency
Must be registered as a Pharmacy Technician with the MA Board of Pharmacy
Must also have national certification (CPT) from Pharmacy Tech Certification Board (PTCB) or Exam of Certified Pharmacy Techs (exCPT)
Minimum of 4 years outpatient pharmacy as a Tech I or Tech II or equal experience required
Effective interpersonal skills to interact appropriately with hospital staff, patients, families/visitors, physicians, colleagues, and others
Ability to speak the English language, read, interpret and follow complicated verbal and written instruction with precision, accuracy and dependability
Strong math skills required; ability to perform work accurately and pay attention to details
Basic computer proficiency inclusive of ability to access, enter, and interpret computerized data/information
Knowledge of Microsoft Access and Excel

Medicine Health Pharmacy Liaison – Outpatient

Key skills