Legal Optimization Transformation Leader

Role Overview

• Identifies, recommends and implements best practices to optimize Legal processes, workflows and service delivery models
• Partners with Legal senior leadership to embed process improvement methodologies into Legal strategy, planning and operations
• Leads complex Legal transformation initiatives that frequently require cross-functional collaboration with Compliance, Risk, Technology, Finance and business partners
• Improves end-to-end Legal processes that result in expense reduction, improved cycle time, increased capacity, enhanced service quality and reduced legal and regulatory risk
• Coaches and mentors Legal associates and leaders on structured process improvement methodologies while fostering a culture of continuous improvement
• Acts as a trusted advisor to Legal leadership on operational challenges, capacity constraints, risk mitigation and strategic opportunities
• Conducts current-state Legal process assessments, identifies gaps and control weaknesses and designs future-state processes aligned with evolving regulatory and business requirements
• Identifies Legal operational issues, performs root cause analysis and develops solutions that clearly articulate strategic improvement opportunities
• Supports the full lifecycle of Legal strategic initiatives from ideation through execution including problem definition, solution design and implementation
• Evaluates Legal processes, procedures, controls and roles to identify continuous improvement and risk reduction opportunities
• Contributes to workflow redesign, documentation and risk and control identification in partnership with Legal Risk and Compliance stakeholders
• Leads project-oriented work that synthesizes complex information and presents findings to support Legal leadership decision making
• Translates complex operational, regulatory and financial insights into clear and actionable recommendations tailored for executives, attorneys and Legal staff
• Builds strong relationships across Legal practice areas and with enterprise partners supporting Legal operations
• Develops and delivers concise analyses for Legal leadership including opportunity assessments, recommendations and financial or capacity validation using standard presentation formats
• Works toward attainment of company sponsored Lean Six Sigma Master Black Belt certification if not already obtained

Requirements

• Bachelor’s degree in Engineering, Business, Operations Management or a related quantitative or analytical field
• Ten (10) years of process improvement, project management or related experience with significant experience supporting Legal, Risk, Compliance or other highly regulated functions
• Master’s degree
• Advanced knowledge of statistical analysis, business intelligence and project management tools such as Sigma XL, Power BI and JIRA
• Business Process Model and Notation (BPMN) experience
• Documented teaching and coaching experience
• Experience supporting Legal, Compliance or regulatory-driven environments
• Financial services or banking experience
• Lean certification
• Six Sigma Master Black Belt certification

Benefits

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program