Director of Information Technology

Role Overview

• Build and scale Brainchild Bio’s IT infrastructure, including networks, cloud services, endpoints, identity and access management, and collaboration tools.
• Establish stable, secure, and scalable IT operations to support a growing organization.
• Oversee day-to-day IT support, system availability, and issue resolution across corporate and laboratory environments.
• Ensure that laboratory instruments, research technologies, and associated software are properly configured, connected, and functioning reliably.
• Partner with research and operations teams to support onboarding of new instruments, technology upgrades, and lab expansions.
• Coordinate with vendors to resolve hardware, software, or connectivity issues impacting lab or research work.
• Support secure and reliable system integrations and data transfers in collaboration with internal SMEs and external vendors.
• Act as a technical partner to third parties responsible for specialized platforms, ensuring infrastructure and access needs are met.
• Troubleshoot and coordinate resolution of integration or connectivity challenges.
• Implement and maintain baseline cybersecurity controls to protect company systems, intellectual property, and sensitive data.
• Ensure appropriate access controls, backups, and recovery processes are in place.
• Support compliance and risk management efforts as they relate to IT infrastructure.
• Manage relationships with Managed Service Providers (MSPs) and technology vendors.
• Monitor vendor performance and service levels to ensure timely and effective support.
• Serve as the escalation point for IT-related vendor issues.
• Anticipate future IT needs tied to company growth and evolving operations.
• Standardize tools, processes, and documentation to improve reliability and user experience.
• Continuously evaluate opportunities to improve efficiency, security, and scalability.

Requirements

• 8–12+ years of progressive IT experience, including leadership responsibility in biotechnology, life sciences, or similarly regulated technical environments.
• Demonstrated experience building and scaling IT capabilities to support a growing organization, including research, laboratory, and corporate operations.
• Broad expertise in enterprise IT systems and infrastructure, including cloud platforms, networking, end-user computing, identity management, and collaboration tools.
• Experience supporting scientific or laboratory environments, including technology platforms, specialized equipment, and vendor-supported systems used in research or development settings.
• Ability to support system integrations and secure data exchanges, working in partnership with internal subject-matter experts and external vendors.
• Working knowledge of security, privacy, and compliance expectations common to biotech and life sciences organizations, with the ability to apply appropriate controls as the company scales.
• Experience managing external IT vendors and managed service providers, ensuring reliable service delivery and alignment with business needs.
• Strong cross-functional collaboration and communication skills, with the ability to support scientists, operators, and business teams with varying levels of technical expertise.
• Hands-on, ownership-oriented leadership style, with the ability to operate effectively in a fast-paced, resource-constrained, and mission-driven environment.

Tech Stack

• Cloud
• Cyber Security