Responsible for the configuration, administration, and optimization of BS&A’s Salesforce ecosystem
Partner closely with Finance, IT, Customer Success, and Business Operations to deliver new functionality
Ensure system stability, scalability, and alignment with company objectives
Configure and maintain Sales, Service, and Experience Clouds, CPQ & Billing, PSA, and Financial Cloud
Administer users, profiles, permission sets/PSGs, roles, sharing rules, and SSO policies
Design, test, and deploy Salesforce Flows and approval processes to streamline operations
Build and maintain reports and dashboards for Finance, Customer Success, and Operations

Bachelor’s degree in Computer Science, Information Systems, or related field
Salesforce Advanced Administrator Certification — Required
Salesforce Platform Administrator II and/or Platform App Builder — Preferred
Salesforce CPQ Specialist Certification — Preferred
Certinia PSA, Revenue Management, and/or ERP certifications — a plus
8+ years as a Salesforce Administrator or Consultant supporting multi-cloud environments
Strong expertise with Salesforce Flows, the security model (profiles, permission sets, sharing), and environment/release execution.
Hands-on experience with CPQ & Salesforce Billing and Experience Cloud.
Familiarity with adjacent integrations (e.g., HubSpot, Certinia, RightRev, Snowflake, Tableau, Power BI); able to partner with developers on changes.
Solid data stewardship: processing, validations, deduplication, imports/exports, and reconciliations.

Senior Salesforce Administrator

Key skills